Contact Us
Have a question about something you've read on hi-countsportfishing.com, spotted an outdated welcome offer, or want to flag a state eligibility change we've missed? This page explains how to reach us and what we can (and can't) help with.
What we can help with
List of Sweepstakes Casinos is an independent research and comparison resource covering sweepstakes and social casinos available to US players. We're happy to hear from readers about:
- Corrections to promotional details, such as a welcome bundle, Gold Coin package, or free Sweeps Coins (SC) offer that has changed since we last checked it
- Updates on state availability — operators regularly adjust which states they serve, and we rely partly on reader reports to catch changes quickly
- Suggestions for platforms we haven't reviewed yet
- General feedback on how we present our rankings, comparisons, and editorial ratings
- Questions about how our site works, including how we research and score the operators listed here
What we can't help with
We don't operate any of the sweepstakes casinos featured on this site, and we can't access, manage, or troubleshoot individual player accounts. If your query relates to any of the following, you'll need to contact the operator directly through the support channels on its own platform:
- Account verification (KYC) or identity document issues
- Redeeming Sweepstakes Coins for prizes, redemption delays, or minimum threshold questions
- Deposits, purchases of Gold Coin packages, or payment method issues
- Closing an account or opting out of promotional emails
- Disputes over specific game outcomes or bonus terms on a particular site
Each operator sets its own terms, redemption thresholds, and verification requirements, so their own support team is best placed to resolve account-specific issues. If you're unsure whether a platform is available in your state or what its current terms are, check the operator's own site before signing up — availability and offers change without notice.
Before you write in
A few quick checks that often save time:
- If your question is about whether sweepstakes casinos are permitted where you live, remember that availability varies by state, some jurisdictions restrict or prohibit this model, and operators themselves decide which states they serve. Confirm current eligibility directly with the platform in question.
- If you're asking about the no-purchase-necessary route, note that legitimate sweepstakes casinos generally offer a free alternative method of entry alongside optional coin purchases — this is a defining feature of the model, not a hidden option, and details are usually in each operator's official terms.
- If your question concerns responsible play, our Responsible Gambling page has resources worth reviewing first.
- For questions about how we source and present information across the site, our Terms and Conditions page covers the ground rules.
Who's behind this site
You can read more about our approach to researching and ranking sweepstakes casinos, including how we treat commercial relationships, on our About Us page. In short: we may earn a commission when readers sign up through links on this site, but that never determines how an operator is rated or ranked. Editorial positions are based on our own research into welcome offers, game libraries, and other factors readers care about — not on payments from operators.
A note on accuracy and timing
Sweepstakes casino terms move quickly. Welcome bundles, Gold Coin and Sweeps Coin amounts, eligible states, and redemption processes can all change with little warning, and laws around this model are still evolving across the country. We fact-check the pages on this site regularly, but if you spot something that looks out of date — particularly around state eligibility or a promotional offer — telling us helps keep the information useful for the next reader. We read every message, though response times can vary depending on volume, and we can't guarantee a reply to every query.
Nothing on hi-countsportfishing.com constitutes legal, financial, or gambling advice. If you have questions about whether a specific platform is lawful to use from your state, the operator's own terms and your state's current regulations are the authoritative sources — not this site.